After-Sales Service Commitment
When you purchase a Fushide boiler, you will enjoy our company's pre-sales, sales, and after-sales services. This ensures that the boiler will have a longer service life and will perform optimally each time you use it.
1. Pre-Sales Consultation Before Contract Signing
•Our pre-sales engineers provide free consultations and offer design solutions (including model selection, relevant drawings, etc.).
2. Operator Training by After-Sales Engineers
•Our after-sales engineers will train operators via video training, which helps ensure the safe and stable operation of the boiler.
3. After-Sales Management Software
•We use after-sales management software to establish corresponding files for each boiler and to track after-sales service for each unit leaving the factory. Our after-sales personnel will conduct telephone follow-ups with customers.
4. Fault Response Time
•We have professional after-sales engineers who will respond within 2 hours after receiving a customer’s call, providing appropriate solutions and maintaining a 24-hour service hotline.
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We'l help you reduce downtime, meet safety and compliance requirements, lower emissions, and improve efficiency with your boiler system.
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